The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. EMUSIC GROUP will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
Please return your purchase to the following address:
EMUSIC GROUP SDN BHD
103, Jalan Mutiara Emas 2A, Taman Mount Austin, 81100 Johor Bahru
Please contact us at emusicjb@gmail.com or 012-345 0102 if you have any questions or doubts.
Return & Refund Policy